FitXJean Logo

Privacy Policy

Last Updated: March 26, 2026

1. Introduction

Welcome to FitXJean ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.


2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Name

  • Email address

  • Password (stored securely using encryption)

  • Profile picture/avatar (if uploaded)

2.2 Authentication Information

If you choose to sign in using OAuth providers (Google), we may collect:

  • Profile information from the OAuth provider

  • Email address associated with your OAuth account

2.3 Payment and Subscription Information

When you subscribe or make purchases, we collect:

  • Subscription tier and status

  • Payment information (processed securely through Stripe - we do not store full credit card details)

  • Billing address (if provided)

  • Order history

2.4 User-Generated Content

When you interact with our platform, we collect:

  • Forum posts, comments, and replies

  • Direct messages sent through our platform

  • Saved posts/bookmarks

  • Content preferences and interactions

2.5 Email Marketing Preferences

If you subscribe to our newsletter or enable email marketing:

  • Email address

  • Email marketing preferences (opt-in/opt-out status)

  • Subscription status and engagement data

2.6 Automatically Collected Information

We automatically collect certain information when you visit our platform:

  • IP address

  • Browser type and version

  • Device information

  • Usage data and analytics

  • Cookies and similar tracking technologies


3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services: Create and manage your account, process subscriptions, and deliver content based on your subscription tier.

  • To process payments: Handle subscription payments and product purchases through our payment processor.

  • To communicate with you: Send you updates about your account, subscription, orders, and respond to your inquiries.

  • To send marketing communications: If you opt-in, send newsletters, promotional content, and updates about new content and offers. You can unsubscribe at any time.

  • To improve our platform: Analyze usage patterns, troubleshoot issues, and enhance user experience.

  • To ensure security: Detect and prevent fraud, abuse, and unauthorized access.

  • To comply with legal obligations: Meet legal requirements and respond to legal processes.


4. Third-Party Services and Data Sharing

We use third-party services to operate our platform. These services have access to your information only to perform specific tasks on our behalf:

4.1 Payment Processing (Stripe)

We use Stripe to process payments. Stripe collects and processes payment information according to their privacy policy. We do not store your full credit card details on our servers.

4.2 Email Marketing (Mailchimp/Resend)

We use Mailchimp and Resend to manage our email marketing campaigns. When you subscribe to our newsletter, your email address and preferences are shared with these services.

4.3 Authentication Providers (Google)

If you choose to sign in using OAuth providers, they may collect information according to their respective privacy policies.

4.4 Data Storage

We store your data using:

  • MongoDB Atlas: Database hosting for user accounts, content, and platform data.

  • Azure Storage: File storage for images, documents, and media uploads.

  • Vercel: Hosting and content delivery for our platform.

We do not sell your personal information to third parties. We may share your information only:

  • With your explicit consent

  • To comply with legal obligations

  • To protect our rights and safety

  • In connection with a business transfer (merger, acquisition, etc.)


5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your login session

  • Remember your preferences

  • Analyze platform usage

  • Improve our services

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.


6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of passwords using industry-standard hashing algorithms

  • Secure data transmission using HTTPS

  • Regular security assessments and updates

  • Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.


7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Update or correct inaccurate information through your account settings.

  • Deletion: Request deletion of your account and personal information.

  • Opt-out: Unsubscribe from marketing emails at any time using the link in our emails or through your account settings.

  • Data Portability: Request a copy of your data in a portable format.

  • Objection: Object to certain processing of your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.


8. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.


9. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.


10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our platform, you consent to the transfer of your information to these countries.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.


12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

FitXJean

Email: jean@fitxjean.com